Freight forwarders aren’t known for their customer service. Typically, you're in contact with multiple representatives across each area of logistics. Endless telephone calls and email chains costing you time and productivity. Unfortunately, this is the norm in our industry.
We strive to answer any and all emails within 24 hours and provide a direct line of communication via telephone. Don't waste your time on hold or talking to answering machines. At Kiomex, we take time to get to know you and your business to find out how we can best accommodate your needs.
When you demand an immediate answer, you will not be put through a collage of answering machines. At Kiomex, your representative is available in minutes and will be ready to tackle any problem you are facing.
At Kiomex you will be assigned a driven, accountable representative committed to being your voice in the field and improving your bottom line. Our representatives are backed by our own global team of supply chain experts in every field. Your representative helps you manage your shipments every step of the way, and are on call 24/7/365 to help you navigate your freight and answer any questions when needed.